Cookies Policy

About cookies

Cookies are small text files or similar identifiers that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember selected settings and collect information about how the website is used. Cookies do not normally contain information that directly identifies you by name, although information collected through cookies may sometimes be linked with other information held by Winmaker Casino.

We may also use technologies that perform a similar function, including pixels, tags, software development kits, local storage and device or browser identifiers. In this policy, we refer to all of these technologies as cookies unless a separate distinction is relevant.

Cookies can be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a period of time or until you delete them. The period for which a cookie remains available can vary depending on its purpose, your browser settings and the provider of the technology.

Why cookies are used

Cookies help us deliver a more reliable and useful website. They may remember your preferences, help pages load correctly, support secure sign-in areas and help us understand which parts of the website are useful to visitors. They may also help us identify unusual activity, prevent misuse and maintain the security of our systems.

Cookies do not change the rules that apply to gambling services. They do not guarantee access to any product, promotion or account feature, and they do not replace any age, identity, eligibility, verification or responsible gambling checks that may apply.

Types of cookies we may use

The cookies used on the website may vary as our services, technology and legal obligations change. The main categories are set out below. Some cookies may fall into more than one category because they can support several purposes.

Strictly necessary cookies

These cookies are needed for core website functions. They may support navigation, account access, session management, security controls, fraud prevention, load balancing and the operation of forms or other requested features. Without these cookies, parts of the website may not work properly. Because they are necessary for the service you request, they may not always be available for full opt-out through a cookie preference tool.

Functionality and preference cookies

These cookies remember choices you make, such as language, display or other website preferences. They can help provide a more consistent experience when you return to the website. If you decline these cookies, you may need to make certain selections again, and some features may be less convenient.

Analytics and performance cookies

These cookies help us understand how visitors use the website. For example, they may show which pages are visited, how visitors move through the website, whether pages load successfully and whether an error has occurred. We use this information in aggregated or otherwise appropriate forms to assess performance, improve content and identify areas that may need attention.

Advertising and marketing cookies

Where used, these cookies may help measure the effectiveness of marketing activity, limit repeated advertising or show content that is more relevant to your interests. They may be placed by us or by service providers acting on our behalf. Marketing cookies may involve information about your browsing activity across websites or services, subject to your choices and applicable requirements.

Security and compliance technologies

We may use cookies and similar tools to help protect accounts, detect automated or suspicious activity, investigate misuse and support obligations relating to security, identity, age, eligibility and responsible gambling. These technologies may operate even when you choose not to receive optional analytics or marketing cookies, where they are reasonably required to provide or protect a requested service.

Your choices and cookie controls

When you first visit the website, you may be shown a cookie notice or preference tool. Where available, this tool allows you to accept optional cookies, reject optional cookies or select categories according to your preferences. Your choices may be saved using a cookie or similar technology so that we can remember them. If you clear your browser data or use a different device or browser, you may be asked to make your choices again.

You can also manage cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites or block cookies generally. Browser controls differ, so you should check the help or settings information for the browser and device you use.

• Blocking all cookies may affect sign-in, account security, navigation, forms and other essential website functions.
• Deleting cookies does not necessarily delete other information already collected or stored by us or a service provider.
• Your choices may need to be repeated on different browsers, devices or user profiles.
• Some preferences may be stored locally and may not be available if local storage or similar technologies are disabled.
• Opting out of advertising cookies does not mean you will see no advertising; it may mean that advertising is less personalised.
• A cookie preference tool may not control every technology used by an external service, so separate controls may also be available from that service.

If you use the website after changing your preferences, some previously stored cookies may continue to exist until they expire or are removed from your device. Where reasonably practicable, we will apply your updated choices to future use of optional cookies. Necessary cookies may continue to operate where they are required for security, authentication, service delivery or compliance.

Third-party services and information

Some website functions may be provided with the assistance of third-party service providers. These providers may use cookies or similar technologies to support services such as hosting, security, analytics, communications, payments, customer support, fraud prevention or marketing measurement. The providers may process information in accordance with their own privacy notices and contractual arrangements with Winmaker Casino.

Third-party services may change over time, and we may not control the technologies used by an external website or service. We encourage you to review the privacy and cookie information made available by any third party before using its services or interacting with its content. Links or integrated features do not necessarily mean that Winmaker Casino endorses every privacy practice of that third party.

Information collected through cookies may include an IP address, device type, browser type, operating system, approximate location, referral information, pages viewed, time spent on a page, clicks, preferences, session information and technical event data. The information collected will depend on the technology and how you use the website. We may combine cookie information with account, transaction, device or usage information where this is permitted and reasonably required for the purposes described in our Privacy Policy.

We take reasonable steps to manage personal information appropriately and to use suitable safeguards for information held by or on behalf of Winmaker Casino. Information may be handled by service providers in Australia or overseas, depending on the services involved. Further information about collection, use, disclosure, storage and your privacy rights is available in our Privacy Policy.

Children and age-restricted services

The website and gambling-related services are intended for people who meet the applicable legal age and eligibility requirements. We do not knowingly seek to collect information from children for gambling purposes. If you believe a child has provided information through the website, use the available website contact channel so the matter can be reviewed.

Changes and questions about this policy

We may update this Cookies Policy when our website, technology, service providers or legal requirements change. The latest version will be made available on this page, with the effective date or other notice shown where appropriate. Any change will apply from the time it is published unless a different date is stated. You should review this page from time to time to remain aware of how cookies are used and which choices are available.

If you have a question about this policy, cannot use the cookie preference tool or want to raise a privacy concern, please use the contact or support channel made available on the Winmaker Casino website. Please avoid sending sensitive account, payment or identity information through an unsecured channel unless you are instructed to do so through an authorised support process.

By continuing to use the website after reviewing any cookie notice, you acknowledge that necessary cookies and similar technologies may operate as described above. Where consent is required for optional cookies, we will seek to provide an appropriate choice before using those technologies. Your browser settings and any available preference tools remain available to help you manage optional cookies.